Frequently Asked Questions
Everything You Need To Know About Hints of Happy
Booking Questions
How do I reserve my event date?
Complete our Reserve Your Date form and we’ll contact you to discuss your event details. Your event date is officially secured once your agreement is signed and the required retainer has been received.
How far in advance should I book?
We recommend booking as early as possible, especially for weddings, bridal showers, corporate events, and peak spring and fall event seasons.
Do you require a retainer?
Yes. A non-refundable retainer is required to secure your event date and begin planning services.
When is the remaining balance due?
The remaining balance is typically due prior to your event date. Final payment details will be outlined in your event agreement.
Service Questions
What types of events do you serve?
We serve weddings, bridal showers, baby showers, corporate events, networking events, wellness gatherings, brand activations, private parties, community events, grand openings, and more.
What is included in your frozen mocktail service?
Packages typically include frozen mocktail service, beverage equipment, setup, breakdown, cups, straws, napkins, and hospitality support. Package inclusions vary by event type and selection.
How many guests can you serve?
We offer packages for intimate gatherings as well as larger events. Guest capacity depends on the package selected and event logistics.
Do you provide attendants during service?
Yes. Professional on-site service support is available to help ensure a smooth and enjoyable guest experience.
Frozen Mocktail Questions
Can I choose my flavors?
Absolutely. We offer customizable flavor selections and will work with you to choose options that complement your event.
Do you offer multiple flavors?
Yes. Depending on your package, you may choose one flavor or multiple flavors for your guests to enjoy.
Do you offer number dye-free options?
Yes. Number dye-free options are available for many of our frozen mocktail offerings.
Are your drinks alcohol-free?
Yes. Hints of Happy specializes in premium frozen mocktail experiences designed to be enjoyed by guests of all ages.
Travel & Location Questions
What areas do you serve?
We proudly serve Charleston, Mount Pleasant, North Charleston, Summerville, Goose Creek, Ladson, and surrounding South Carolina Lowcountry communities.
Do you travel outside your service area?
Yes. Depending on location and availability, travel outside our primary service area may be available. Additional travel fees may apply.
Can you serve indoor and outdoor events?
Yes. We can accommodate both indoor and outdoor events when proper setup requirements are available.
Customization & Enhancements
Can I add custom signage?
Yes. Personalized signage is one of our most popular enhancements.
Do you offer branded cups for businesses and activations?
Yes. Branded cups and custom brand integration options are available for corporate events and brand activations.
Can I add floral styling and decorative elements?
Absolutely. Floral styling and luxury presentation enhancements can be added to many packages.
Do you offer custom event experiences?
Yes. We love creating customized experiences tailored to your vision, theme, and guest experience goals.